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Why to choose us - we are "just" a transport broker?
The car transport industry offers diverse possibilities to transport vehicles. Customers not only choose their dates and what type of carrier they want to use, but they can also choose how they want to book their transport.
The most common way to book a car transport service is through brokers, although this may not sound very appealing at first to many, this is actually the best way to work in the industry, and here is why. First of all it is important that when you look to move a car you shop around and call various companies, most likely 8 of the 10 companies you will call will be brokers. When you shop around you can determine which price will best fit your budget and also how agents handle their customers. If a bad customer service is offered from the beginning this is an immediate red flag, and this company no matter how good the rate is, should be immediately taken off your list; reason why, if bad service is offered simply to get a quote, imagine how it will be if any inconvenient happens along the way. Next of, a broker does the job for you. Instead of you calling around drivers to see who offers the best price and will be able to work with your schedule, a broker will do this for you. They will search for the best driver available, during your schedule, and with your budget. All you have to do is give him the details and he will do the hard work for you. The next most important thing is that drivers prefer to work with brokers than directly with customers. Drivers don’t have time to listen to customer’s expectations and answer all types of questions; drivers just need the facts. Also, drivers are on the road most of the time and they can’t talk on the phone while driving as not only it distracts them, but it is against the regulations from the Department of Transportation (DOT). More importantly, drivers are not trained for customer service skills, their job is to drive. Customers may be skeptical at first to deal with a broker as they might think they can save some money without paying a broker fee, which may be true, however it makes the job harder for them and most likely they will not find exactly what they need. Brokers are trained to work with drivers and deal with the industry. Give us a call , tell us what you need and what you expect, we will do the tedious work for you and provide the best service in return. Brokers may not sound appealing, however after dealing with the industry, you will not mind paying a brokers fee to get your work done. Call us at: (425) 320 3773 or Submit your information in this Form |
Read more why to choose a broker
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